Reviews

Average 94% (100 reviews)
Date | Score | Customer Comment | Response |
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11 Mar 2020 |
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Perfect fit and good quality | |
18 Feb 2020 |
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My son loves these shoes, match his suit and great fit. | |
26 Jan 2020 |
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Great looking shoes. Really good quality and smart. | |
24 Oct 2019 |
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Great shoes,looked really good with the suit I ordered.very smart | |
15 Aug 2019 |
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BRAND NEW SHOES WERE CREASED UP OUT OF THE BOX BUT THEY LOOKED GOOD OVERALL | We are very sorry to hear that you did not receive your order on time and that you have received a faulty item, since this feedback was left our customer service team have been in contact with you and have arranged your return and refund. We are always looking to improve our products and services... Read More. We are very sorry to hear that you did not receive your order on time and that you have received a faulty item, since this feedback was left our customer service team have been in contact with you and have arranged your return and refund. We are always looking to improve our products and services and we have passed on your feedback to our quality assurance team who will look into this further. Thank you very much for taking the time to leave us feedback! Roco Clothing. |
11 Jun 2019 |
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Excellent quality and perfect fit | |
11 May 2019 |
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Great quality soft shoe. My son loves them and says they are really comfortable from the first fit. | |
04 May 2019 |
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Shoes are very pretty great quality | |
30 Aug 2018 |
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Great quality and size very happy with them | |
12 Aug 2018 |
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Lovely shoes, perfect fit! | |
30 Jul 2018 |
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The price was great and they came packaged in a beautiful grey box. My son loves them. Very grown up. I only gave them 4 stars as I think they will start to rub his little toes, he has wide feet and they are very narrow. However, being leather it should soften quickly enough. I would still recommend... Read More. The price was great and they came packaged in a beautiful grey box. My son loves them. Very grown up. I only gave them 4 stars as I think they will start to rub his little toes, he has wide feet and they are very narrow. However, being leather it should soften quickly enough. I would still recommend these shoes. | |
24 Jul 2018 |
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Good value but a tad too small so had to purchase another one that fit , I am trying to see if I can send it back . | |
17 Jul 2018 |
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Just the right size. Fast delivery | |
25 May 2018 |
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The shoe was comfortable and true to size and looked great | |
25 May 2018 |
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Really good stuff and material is decent | |
10 May 2018 |
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After waiting nearly a month to receive the order, and numerous unanswered emails and two phone calls that cost €25 and got nowhere I finally received the shoes I ordered and sent straight back as they were terrible quality and very ugly. Had to post back at the loss of €10 postage fee and only...
Read More.
After waiting nearly a month to receive the order, and numerous unanswered emails and two phone calls that cost €25 and got nowhere I finally received the shoes I ordered and sent straight back as they were terrible quality and very ugly. Had to post back at the loss of €10 postage fee and only received an email yesterday to say my refund was approved but have yet to still receive it. Have previously purchased from roco and was happy with previous purchases, but it's like they have changed hands and don't care for customer service anymore. Really disappointed would not waste my money there ever again. |
We are very sorry to hear that you have not received our response emails as we have replied to each of your messages individually. As this is the cease we would advise checking your junk folder for our responses. Your refund has been actioned, we do advise allowing 5-10 working days for a... Read More. We are very sorry to hear that you have not received our response emails as we have replied to each of your messages individually. As this is the cease we would advise checking your junk folder for our responses. Your refund has been actioned, we do advise allowing 5-10 working days for a refund to reach your account so this will be with you very soon if it hasn’t already. If you would like to discuss your order further or would like any more assistance with this please do get in touch with our customer service team by going to the 'Contact Us' section of the website and writing a message or by calling us on 0161 273 3773 Roco Clothing |
01 May 2018 |
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Toller Service (hatte Kontakt per Chat), die Schuhe sehen toll aus und hatten auch keinen seltsamen Geruch. Die Lieferung war superschnell (ich hatte per Express bestellt). Wirklich zu empfehlen! | |
24 Apr 2018 |
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Супер!!! You 01 не соответствует 33 размеру. | |
21 Apr 2018 |
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Very nice at a reasonable price. | |
10 Apr 2018 |
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The shoes went really well with the suits found it so easy to be able to return the complete look in one place rather than shop around. | |